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National sign language interpreting service for aged care

A free sign language interpreting service will soon be available for senior Australians who are deaf, deafblind or hard of hearing.

The service will provide appropriate sign language assistance to people who are receiving or want to access aged care services.

Starting this month, it will be available to improve interactions with My Aged Care, aged care assessors, service providers and related organisations.

Federal Member for O’Connor Rick Wilson said Auslan Connections would deliver the service ensuring those in need would receive much-needed support.

“This comprehensive new sign language interpreting service will make our aged care system far more accessible for people who are deaf, deafblind or hard of hearing,” Mr Wilson said.

“It will ensure these people can participate in the assessment, planning, and review of their care – something which may have been more difficult in the past.”

Auslan Connections has more than 100 years’ experience with the Australian deaf community and has provided interpreting and translation services to Commonwealth and State governments.

Certified interpreters will be able to provide Auslan, American Sign Language, International Sign Language, signed English for deaf consumers, tactile signing and hand-over-hand for deafblind users.

Both face-to-face and online interpreting, including on-demand video remote interpreting, will be on offer nationally, seven days a week and after business hours when required.

The Morrison Government will continue to work with the Deaf community on specific policy matters, ensuring adequate access to interpreting services.

Bookings for the sign language service can be made online or by phone, email, or fax.

Mr Wilson said the Government would also commission translation of key aged care documents and information into Auslan videos and other materials that are suitable for people who are deaf or hard of hearing.

“This is another step towards ensuring the needs of Senior Australians are met,” Minister Colbeck said.

For more information please contact Auslan Connections on 1300 010 877 or visit their website at



I was inspired to run for Parliament following my involvement in a decade-long campaign to deregulate the wheat industry, which brought about the end of the Australian Wheat Board’s monopoly.

“I stand proudly for the Liberal philosophy of free markets, vigorous competition, small government and individual responsibility. These are the principles that guide me in my life and in this place. My track record in public life shows clearly that I am prepared to stand up for those principles.”

“To the electors of O'Connor, I reiterate the commitment that I have made to work tirelessly on your behalf, to always be frank and honest about the challenges we face, and to work cooperatively and collaboratively to improve the lives of the people who live in the greatest part of the greatest nation on earth”

– Rick Wilson MP Maiden Speech.